Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your products, for any reason, you may return it to us for a full refund minus the five percent (5%) restocking fee. Please see below for more information on our return policy.

RETURNS

All returns must be made within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at help@dicedomain.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

Dice Domain
PO Box: XXXXX

Please note, you will be responsible for all return charges. We strongly recommend that you get a tracking number to mail your return.

REFUNDS

After receiving and inspecting the condition of your returned items we will process your return. Please allow at least two (2) days from the receipt of your items to process your return. Refunds may take 1-2 billing cycles to appear on the original form of payment. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

• A 5% restocking fee will be charged for all returns.

QUESTIONS

If you have any questions or concerns about our return policy, please contact us at :
6043582378
help@dicedomain.com